Privacy Policy
This Platform is owned by Civils Web Pvt Ltd, operating under the name of Dr. UPSC. This Privacy Policy pertains to the services made available at http://www.drupsc.com (hereinafter "Dr. UPSC Website") and its equivalent Dr. UPSC Mobile Application (hereinafter "Dr. UPSC App") available on Google Play. The Dr. UPSC App and Dr. UPSC Website, on which the services are availed, will be hereinafter collectively referred to as Platform.
For the purpose of this Privacy Policy, wherever the context so requires Your, You, Yourself or User shall mean any natural or legal person who browses the Platform or has agreed to become a Subscriber to the services available on the Platform, by providing login credentials while registering on our Platform as a Subscribed User using the Computer/Mobile/Tablet or/and other devices or systems. The term We, Us, Our shall mean Civils Web Pvt Ltd or the Company.
What is Personal Information and why do we collect it?
"Personal Information" may mean any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical and virtual addresses like an email address or any other contact information, that we may require.
The personal information that we collect is to identify you and to ensure that we provide you with the correct feedback that you require for performance in various tests, thus, to help you get superior quality educational feedback. The information collected enables us to give you convenient access to our services, offerings, and products, and may help us tailor your educational experience.
What Personal Information do we collect and how do we use it?
We collect the following information from/about you:
The Information you Share
You share your details like your name, email address, and other personal information like contact details to use certain features of our Platform. We may also ask for this information at other times, such as when you enter contests or other promotions sponsored by us and/or our partners. If you use a feature that requires payment of a fee, we collect your credit card data or payment account information. When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our servers. This enables us to track items that you have completed, and those that you need to see.
Cookies & Other Tracking Technologies
Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about your Platform activity. Some cookies and other technologies may serve to recall personal information previously indicated by a web user. It is on you to set most browsers to notify if you receive a cookie, or if you may choose to block cookies from your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform and some sections of the Platform would not work. Tracking technologies may record information such as internet domain and host names; internet protocol (IP) addresses; browser software and operating system types; click stream patterns; and dates and times that our site is accessed through. Our use of cookies and other tracking technologies allows us to improve our website and your web experience. We may also analyse information that does not contain personal information for trends and statistics.
Log Information
When you access our website, the server automatically records information that your browser sends us. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
User Communications
When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Links
We may present links in a format that enables us to keep track of whether these links have been followed or not? We use this information to improve our customized content. Clicking on links may take you to Websites/Platforms outside our domain. We are not responsible for the privacy practices of other Websites/Platforms. We encourage our users to be aware when they leave our site to read the privacy statements of each and every Website/Platform that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Platform.
Alerts
We may alert you by Emails / Phone Calls / SMSs / Whatsapp Messages if we update our Platform in a way that we believe you should know about. These alerts are usually prompted by new features on the Platform, or substantial improvements in the products and offers made by us.
Public Forums
When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, it will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.
Data Security
If you use a feature requiring payment of a fee, we transmit your credit card data to our bank for processing. If we encounter a problem with payment, we may review the order information with you and our bank to resolve it. We do not otherwise disclose your credit card information. We do not share your email address or your personal information with third party marketers.
We offer secure pages to collect sensitive information on our order form, such as credit card information. We also use administrative, physical and technical precautions to help protect the confidentiality, security and integrity of personal information stored on our system. We host the site at a commercial-grade data center that employs extensive security practices. While no computer system is completely secure, we believe the measures implemented by our Platform reduce the likelihood of security problems to a level appropriate to the type of data involved.
What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails